privacy policy

Thank you for visiting virtell.de. We are committed to protecting your personal data. This privacy policy explains what information we collect when you visit our website, how we use it, and your rights regarding your data, in compliance with the General Data Protection Regulation (GDPR) and German data protection laws.

1. Responsible Entity (Controller)

The entity responsible for the processing of your personal data on this website is:

Virtell, [Your Name/Company Name]
[Your Street Address]
[Your Postal Code and City]
[Germany]

Email: [Your Contact Email Address]
Telephone: [Your Contact Telephone Number]

2. Data Collection and Processing

As a basic services website, we primarily collect data in the following scenarios:

A. Access Data and Server Log Files

When you visit our website, the server automatically records general technical data to ensure stability and security. This information is not used to identify you personally.

Data collected:

  • IP address
  • Date and time of access
  • Name and URL of the retrieved file
  • Website from which access is made (referrer URL)
  • Browser type and version
  • Operating system used

Purpose and Legal Basis:
The processing of this data is necessary for the technical operation of the website and to guarantee system security. The legal basis is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

B. Contact Form and Email Communication

If you reach out to us via a contact form or email, the information you provide will be stored for the purpose of processing your inquiry and any follow-up communication.

Data collected:

  • Name (if provided)
  • Email address
  • Subject and content of your message

Purpose and Legal Basis:
The data is processed based on your consent (if you used a contact form) pursuant to Art. 6 para. 1 lit. a GDPR, or for the performance of pre-contractual measures (if your inquiry relates to our services) pursuant to Art. 6 para. 1 lit. b GDPR. We delete this data once your inquiry is fully resolved, provided no legal retention periods require longer storage.

3. Cookies

Our website may use “cookies.” These are small text files stored on your device by your browser.

  • Essential Cookies: We may use session cookies that are strictly necessary for the technical operation of the site (e.g., managing navigation). These are usually deleted when you close your browser.
  • Analytics/Marketing Cookies: We currently do not use third-party analytics (like Google Analytics) or marketing cookies. If we implement these in the future, this policy will be updated, and a separate cookie consent banner will be introduced to comply with German TMG and GDPR consent requirements.

You can configure your browser settings to reject cookies or notify you when a cookie is being sent. Note that some parts of the site may not function properly without essential cookies.

4. Data Transfer to Third Parties

We do not transfer your personal data to third parties unless:

  • You have given explicit consent (Art. 6 para. 1 lit. a GDPR).
  • It is required by law (Art. 6 para. 1 lit. c GDPR).
  • External service providers (e.g., our website hosting provider) process data strictly on our behalf as data processors, bound by strict contractual agreements and GDPR compliance standards.

5. Your Rights Under the GDPR

You have comprehensive rights regarding your personal data:

  • Right of Access (Art. 15 GDPR): You can request information about the data we store about you.
  • Right to Rectification (Art. 16 GDPR): You can request that incorrect or incomplete data be corrected.
  • Right to Erasure (“Right to be forgotten”) (Art. 17 GDPR): You can request the deletion of your personal data under certain conditions.
  • Right to Restriction of Processing (Art. 18 GDPR): You can request that we limit the way we use your data.
  • Right to Data Portability (Art. 20 GDPR): You can request to receive your data in a structured, commonly used, and machine-readable format.
  • Right to Object (Art. 21 GDPR): You can object to the processing of your data based on legitimate interests.
  • Right to Withdraw Consent (Art. 7 para. 3 GDPR): If processing is based on your consent, you can withdraw this consent at any time for future processing.

To exercise any of these rights, please contact us using the details provided in Section 1.

Right to Lodge a Complaint

If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or the place of the alleged infringement.

The relevant authority for us in Germany/Baden-Württemberg is:

[Insert contact details for your local Data Protection Authority (Landesbeauftragter für Datenschutz)].

6. Data Security

We implement technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary to reflect changes in our services or legal requirements. The updated policy will be posted on this page with a new effective date.

Last Updated: [Insert Current Date, e.g., December 9, 2025]

Thank you for visiting virtell.de. We are committed to protecting your personal data. This privacy policy explains what information we collect when you visit our website, how we use it, and your rights regarding your data, in compliance with the General Data Protection Regulation (GDPR) and German data protection laws.

1. Responsible Entity (Controller)

The entity responsible for the processing of your personal data on this website is:

Virtell, [Your Name/Company Name]
[Your Street Address]
[Your Postal Code and City]
[Germany]

Email: [Your Contact Email Address]
Telephone: [Your Contact Telephone Number]

2. Data Collection and Processing

As a basic services website, we primarily collect data in the following scenarios:

A. Access Data and Server Log Files

When you visit our website, the server automatically records general technical data to ensure stability and security. This information is not used to identify you personally.

Data collected:

  • IP address
  • Date and time of access
  • Name and URL of the retrieved file
  • Website from which access is made (referrer URL)
  • Browser type and version
  • Operating system used

Purpose and Legal Basis:
The processing of this data is necessary for the technical operation of the website and to guarantee system security. The legal basis is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

B. Contact Form and Email Communication

If you reach out to us via a contact form or email, the information you provide will be stored for the purpose of processing your inquiry and any follow-up communication.

Data collected:

  • Name (if provided)
  • Email address
  • Subject and content of your message

Purpose and Legal Basis:
The data is processed based on your consent (if you used a contact form) pursuant to Art. 6 para. 1 lit. a GDPR, or for the performance of pre-contractual measures (if your inquiry relates to our services) pursuant to Art. 6 para. 1 lit. b GDPR. We delete this data once your inquiry is fully resolved, provided no legal retention periods require longer storage.

3. Cookies

Our website may use “cookies.” These are small text files stored on your device by your browser.

  • Essential Cookies: We may use session cookies that are strictly necessary for the technical operation of the site (e.g., managing navigation). These are usually deleted when you close your browser.
  • Analytics/Marketing Cookies: We currently do not use third-party analytics (like Google Analytics) or marketing cookies. If we implement these in the future, this policy will be updated, and a separate cookie consent banner will be introduced to comply with German TMG and GDPR consent requirements.

You can configure your browser settings to reject cookies or notify you when a cookie is being sent. Note that some parts of the site may not function properly without essential cookies.

4. Data Transfer to Third Parties

We do not transfer your personal data to third parties unless:

  • You have given explicit consent (Art. 6 para. 1 lit. a GDPR).
  • It is required by law (Art. 6 para. 1 lit. c GDPR).
  • External service providers (e.g., our website hosting provider) process data strictly on our behalf as data processors, bound by strict contractual agreements and GDPR compliance standards.

5. Your Rights Under the GDPR

You have comprehensive rights regarding your personal data:

  • Right of Access (Art. 15 GDPR): You can request information about the data we store about you.
  • Right to Rectification (Art. 16 GDPR): You can request that incorrect or incomplete data be corrected.
  • Right to Erasure (“Right to be forgotten”) (Art. 17 GDPR): You can request the deletion of your personal data under certain conditions.
  • Right to Restriction of Processing (Art. 18 GDPR): You can request that we limit the way we use your data.
  • Right to Data Portability (Art. 20 GDPR): You can request to receive your data in a structured, commonly used, and machine-readable format.
  • Right to Object (Art. 21 GDPR): You can object to the processing of your data based on legitimate interests.
  • Right to Withdraw Consent (Art. 7 para. 3 GDPR): If processing is based on your consent, you can withdraw this consent at any time for future processing.

To exercise any of these rights, please contact us using the details provided in Section 1.

Right to Lodge a Complaint

If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or the place of the alleged infringement.

The relevant authority for us in Germany/Baden-Württemberg is:

[Insert contact details for your local Data Protection Authority (Landesbeauftragter für Datenschutz)].

6. Data Security

We implement technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary to reflect changes in our services or legal requirements. The updated policy will be posted on this page with a new effective date.


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